Microsoft Updates Not Working?

I need help, im down to my last breath with this crap, I recently had a problem with a virus trojan byte verify and trojan downloader, i have the purchased norton and it resolved the issue


I had a few things malfunction including the secuirty center and updates for microsoft


I got the security center up and working but i cant get the microsoft updates to work with any program, it gives me an error message Error number: 0x80072EE7


MICROSOFT SOLUTION DOESNT SEEM TO WORK


anyone with help please respond

Microsoft Updates Not Working?
0x80072EE7 error code


To resolve this error, examine the Hosts file. (This file may also be named Hosts.sam.) Make sure that the file does not list any static IP entries for the Windows Update Web site or for the Microsoft Update Web site.





The Hosts file is located in the C:\Windows\system32\drivers\etc folder. To view the Hosts file, you may have to associate the file with Notepad. To do this, follow these steps: 1. Right-click the Hosts file.


2. Click Open With, and then select Notepad from the list of programs.


If the Hosts file contains a static IP address that is associated with Windows Update or with Microsoft Update, comment the entry by adding the # sign at the beginning of the entry. You can also delete the whole line and save changes to the Hosts file.





Note Programs, such as Web accelerators, DNS accelerators, DNS caching utilities, and Spyblockers, can add static IP entries for the Windows Update Web site or for the Microsoft Update Web site to your Hosts file. This scenario can cause Windows Update or Microsoft Update to fail.





If you try, or have tried this resolution to no avail, contact me and let me know in detail what resolution you did so I can see.
Reply:Sounds like you're having trouble due to not being able to connect. Could be a firewall issue, or it could be remnants of your virus that changed some settings on your connection.





Microsoft provides a troubleshooting page for your specific issue. Run through it and see if it will help.
Reply:omg, my husband had the same thing happen. Wound up calling in a professional to clean off everything, then had to reload everything. It was such an ordeal. The microsoft help line was useless. Hope you have an easier time than we did. Got it to work, but it cost close to a thousand to have it fixed. When all was said and done, we were sorry we didn't replace the computer with a new one. He lost three days of work, data, and still has a machine that doesn't work the way it is supposed to... for instance, who backs up their contact list on outlook? Even that was lost....
Reply:Just responding because I like your name. Good luck with the problem.

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