Friday, April 16, 2010

Microsoft Works missing, Can I get it back? I don't even know if this is hardware or software?!?

Can anyone help? I have Windows XP Home Edition, Version 5.1 with Service Pack 1 (copywrite 1981-2001) Microsoft Corp. I was using Microsoft Works a LOT. Yesterday it froze, I rebooted, and poof! Mocrosoft Works was there, the pages with the menu titles, but NO MENU details anywhere. Basically, the page was blank. On add or remove programs I clicked Microsoft Works and it asked if I wanted it repaired. Clicked that and got an error. Asked if I wanted to delete it, so I did. I used Start and Run to install C:\bundle\Works\works6.msi. It DOES install until the very last part of the install. Then I get the following: Error 1309 Error reading from file: C:\bundle\Works\PFiles\MSWorks\wkgdcach.... Verify that the file exists and that you can access it. I went to Search and only file I have is the install file. What can I do? I don't really want to restore, takes days with updates, etc. Any help appreciated. I'm not "puter" savy (sp) so please try to keep it simple. THANX

Microsoft Works missing, Can I get it back? I don't even know if this is hardware or software?!?
The original problem was probably with the task launcher specifically. If you go to C: - Program Files - Microsoft Works and try to run the programs directly such as WksWP and Wksdb, etc they should have still worked. Now that you've done an uninstall, however, they will probably not be there. If you have a backup or restore disk, the complete installation may be included there. If not, then a restore is probably the only option. I've had to do this as well. The updates and software downloads, retweaking - all very annoying. Wish there was more I could do. Good luck.
Reply:I'm glad to hear you got it fixed and running.





For reference, anything that is installed on the system such as programs and utilities are considered software. Hardware would be the actual physical components such as the hard drive and the fans, etc. Report It

Reply:Most of these require hardware drivers to be installed in order to function. Even though they are called hardware drivers, they are still considered software.





Thanks for the uniform compliment, I was actually in the marine corps. Report It


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