Thursday, November 19, 2009

Microsoft Office Outlook 2003!!! HELP!!! (please)?

It simply won't open, an error message pops up saying "The connection to the Microsoft Exchange Server is unavailable. Outlook must be online or connected to complete this action." then after I click ok it goes to another box which says something about Microsoft Exchange Server (I think this may be where the problem lies - i wrote Mel in the box) but it simply won't load and then shuts.





And a new box just popped up saying "Unable to open your default email folders. The file C:\Users\Melanie\AppData\Local\Microsoft... is not an offline file folder"

Microsoft Office Outlook 2003!!! HELP!!! (please)?
Sounds like your Outlook is not configured correctly. When you get to the second box make sure that the Exchange server is typed in correctly (you may need to get the name of the Exchange server from your IT dept). Also, instead of typing in Mel for the mailbox name, type in your last name, first name. Give it a few seconds and if you name becomes underlined then you are ready to go.


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